Email templates that recover payments

Not generic templates — AI-personalized sequences that adapt timing and tone for each customer.

Intelligent email sequences

Each template adapts based on customer context, payment history, and engagement signals.

Payment Failed — Day 1 Immediate trigger
Triggered by payment_intent.payment_failed webhook
Tone Neutral, helpful, low urgency
AI schedules send time based on customer's typical activity window
Retry Reminder — Day 3 After first retry
Triggered by Second failed attempt
Tone Friendly, acknowledges tenure
AI adjusts tone based on customer tenure and value tier
Final Notice — Day 7 Before last retry
Triggered by Third failed attempt
Tone Urgent but not threatening
87% success rate at this stage with AI-optimized timing
Recovery Success On successful payment
Triggered by Successful payment after recovery
Tone Appreciative, includes retention hook
Tip content personalized based on feature usage

Template features

Everything you need to customize and optimize your recovery emails.

HTML customization

Customize colors, fonts, and branding to match your company. Full HTML access for advanced users.

Personalization variables

Use {{firstName}}, {{amount}}, {{productName}}, {{updatePaymentUrl}}, and more to personalize each email.

AI timing

The AI determines when to send each email based on customer behavior patterns for maximum open rates.

Tone adaptation

Email tone adjusts based on customer tenure, account value, and past engagement with recovery attempts.

A/B testing

Test subject lines and CTAs automatically. The system learns which variants perform best for each segment.

Performance analytics

Track open rates, click-throughs, and recovery rates by email. See which templates work best.

Start sending intelligent recovery emails

Templates that adapt to each customer. Timing that maximizes engagement.