Use Case

Recover card declines automatically

Card declined errors lose 10-15% of MRR. AI-powered retry timing and personalized outreach recovers 78% of declined transactions.

Every decline code, handled intelligently

Generic decline messages frustrate customers. Retriev analyzes the decline reason and crafts targeted recovery approaches.

Insufficient funds

AI schedules retry around typical payday patterns. Empathy-first messaging works best.

65% recovery

Do not honor / Generic decline

Bank fraud rules triggered. AI prompts card update with secure link. Short, direct copy converts.

71% recovery

Lost card / Card stolen

Customer needs immediate update. Fast notification with one-click card update link.

89% recovery

Expired card

Simplest to recover. Stripe can often auto-update via network tokens. Otherwise, gentle reminder.

92% recovery
Decline Recovery Flow
STEP 1 — Payment Failed
Card declined: Do not honor
Customer: [email protected] | $99/mo
STEP 2 — AI Analysis
Pattern: 3rd decline this year. Usually pays on Friday PM.
Recommendation: Retry Friday 5:45 PM, send card update email
STEP 3 — Recovered
Payment successful via updated card
Time to recovery: 38 hours
78%
Average recovery rate
2.4days
Average time to recovery
$99
Avg. recovered per decline
0
Manual intervention needed

How AI handles card declines

Smart timing, personalized messaging, and continuous learning

1

Receive decline webhook

Stripe sends the decline code and customer data. AI analyzes the reason and customer history.

2

Predict optimal retry window

Model predicts the best time to retry based on customer payment patterns, card type, and decline reason.

3

Send targeted outreach

Craft message based on decline type. Insufficient funds gets empathy. Lost card gets urgency. Expired card gets simplicity.

4

Track and learn

Each recovery attempt feeds back into the model. Recovery rates improve over time.

Start recovering declined cards

AI handles every decline type automatically. Connect Stripe and watch recovery rates climb.